I have used their support live chat twice now and it is really fast and helpful, was having some trouble with pointing the domain I have with a different company Alrawi Host hosting service, the agent was able to explain the difference between Nameservers and IP addresses and sorted it our for me in just a few minutes. To have a web hosting company offer on-line chat support which actually works is a godsend, other companies take hours and hours to respond to a support request but I am impressed with the immediacy of Alrawi Host support and their know-how. Got my issues sorted in no time, thanks guys

Before signing up with them, I called and spoke with a rep about my needs. He walked me through each step and explained well enough that I could understand. (I've not dealt with a website much) After purchasing, because of not having a lot of knowledge about Plesk and installing WordPress, they walked me through that too. I certainly would recommend this company. Easy to deal with.Less

I have worked with a few different hosting companies over the years but the crew at Alrawi Host are the best. Great plans and really fast up to date servers as well as top notch support that responds quickly.

Excellent and fast support too! In less than 30 minutes my issue was instantly resolved. Really professional!

After going a bit crazy trying to figure out why a rewrite rule wasn't working as expected. A simple request fixed the problem. All is well in the world again. Thank you Alrawi Host. Always pleasant and direct help. It might take a bit sometimes with my more difficult requests, however when other hosts have failed me Alrawi Host hasn't yet

Alrawi Host has provided me with prompt and excellent service during the past 1 year. Their tech support has always responded very quickly to any issues I encountered.

I´m new in digital world, first hosting, first domain, so you can Imagine how Important customer service is for me. Before getting a hosting and domain plan, I just wanted to make sure that I was going to have a great assistance beside a great plan and pricing, I saw Alrawi Host reviews and I decided to stay with them. The best decision! I have to tell you they don´t have the cheapest prices in the market but it worth it 100%! so far I´ve had to contact them in several times and I get the reply in less than 30 seconds, its amazing! I highly recommend you this great company if you want great assistance and great value for your money! . helped me today, thank you very much

I was with Hosteur.com from 2019 until September (very bad experience) and thanks to hostadvice.com I was recommended to try Alrawi Host based on the information I gave . Alrawi Host is very professional, reactive, helpful, polite, patient (when I don't understand some technicalities) and great value for money. One happy customer!