Értékelés írása

Arvixe vs Memset

Comparison
Összehasonlított opciók Látogatton el a(z) Arvixe weboldalára Látogatton el a(z) Memset weboldalára
Ár
23 tárhelycsomag 6 tárhelycsomag
Kezdő ár 1 230 Ft / hónap 53 610 Ft / hónap
Ingyen domain Igen Nem
Kuponok Nem Nem
Felhasználói értékelések
1.9
2.2
Megbízhatóság 1.7
1.0
Ár 2.3
3.0
Felhasználóbarát 1.8
4.0
Támogatás 1.5
1.0
Szolgáltatások 2.0
2.0
Felhasználói értékelések
190 értékelés 1 értékelés
Legújabb pozitív értékelés
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Több : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Kevesebb
No reviews yet
Legújabb negatív értékelés
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Több rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Kevesebb
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Több ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Kevesebb
Megosztott tárhely
8 csomag 1 230 Ft és 12 230 Ft között
Nem
4$ alatt

PersonalClass

4,00 Ft / HÓ
  • Hely: Korlátlan
  • Sávszélesség: Korlátlan
  • Panel: cpanel
PersonalClass csomag megtekintése
Nem
8$ alatt

PersonalClass Pro

7,00 Ft / HÓ
  • Hely: Korlátlan
  • Sávszélesség: Korlátlan
  • Panel: cpanel
PersonalClass Pro csomag megtekintése
Nem
10$ felett

BusinessClass

22,00 Ft / HÓ
  • Hely: Korlátlan
  • Sávszélesség: Korlátlan
  • Panel: cpanel
BusinessClass csomag megtekintése
Nem
VPS
4 csomag 12 230 Ft és 30 560 Ft között
Nem
4$ alatt Nem Nem
8$ alatt Nem Nem
10$ felett

VPS CLASS

40,00 Ft / HÓ
  • Hely: 50 GB
  • Sávszélesség: Korlátlan
VPS CLASS csomag megtekintése
Nem
Dedikált szerver
8 csomag 39 330 Ft és 109 230 Ft között 6 csomag 53 610 Ft és 340 410 Ft között
4$ alatt Nem Nem
8$ alatt Nem Nem
10$ felett

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 Ft / HÓ
  • Hely: 128 GB
  • Sávszélesség: Korlátlan
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz csomag megtekintése

1U 1xQuad-Core

175,46 Ft / HÓ
  • Hely: 1 TB
  • Sávszélesség: Korlátlan
1U 1xQuad-Core csomag megtekintése
Felhőalapú tárhely
3 csomag 33 000 Ft és 45 220 Ft között
Nem
4$ alatt Nem Nem
8$ alatt Nem Nem
10$ felett

Basic

108,00 Ft / HÓ
  • Hely: 150 GB
  • Sávszélesség: Korlátlan
Basic csomag megtekintése
Nem
Data Centers
2 összesen 6 közül 2 összesen 6 közül
Észak-Amerika Igen Igen
Európa Nem Igen
Ázsia Igen Nem
Csendes-óceáni térség Nem Nem
Dél-Amerika Nem Nem
Afrika és a Közel-Kelet Nem Nem
Ügyfélszolgálat
5 összesen 6 közül 3 összesen 6 közül
Élő csevegés Igen Igen
Telefonos támogatás Igen Igen
E-mailes támogatás Igen Igen
Fórumos támogatás Igen Nem
Videós útmutatók Nem Nem
Tudásbázis Igen Nem
Tartalomkezelői támogatás
5 összesen 9 közül 2 összesen 9 közül
WordPress Igen Nem
Felügyelt Wordpress Nem Nem
Joomla Igen Nem
Drupal Igen Nem
Magento Igen Igen
Fantastico Igen Igen
Softaculous Nem Nem
PrestaShop Nem Nem
Zen Cart Nem Nem
Támogatott oprendszerek
2 összesen 2 közül 2 összesen 2 közül
Windows Igen Igen
Linux Igen Igen
Támogatott nyelvek
2 összesen 7 közül 0 összesen 7 közül
PHP Igen Nem
Java Nem Nem
Python Nem Nem
Node.js Igen Nem
Django Nem Nem
Perl Nem Nem
Ruby on Rails Nem Nem
Támogatott adatbázisok
1 összesen 3 közül 0 összesen 3 közül
MongoDB Nem Nem
MySQL Igen Nem
PostgreSQL Nem Nem
Támogatott fizetési módok
3 összesen 6 közül 0 összesen 6 közül
PayPal Igen Nem
Bankkártya Igen Nem
Skrill Igen Nem
Banki átutalás Nem Nem
Webmoney Nem Nem
Bitcoin Nem Nem
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