we have run our e-commerce business for 21. We tried many differwnt host including the 3 largest US companies. We have used then cdn web hosting for 3...
years. Honestly, they the very best.. there servers are extremely fast. Support is always there. For example , toay they restored our site promptly after an idiotic change we made. That's with cov19 and there support working home.. wow
Effortless Hosting Experience with Exceptional Support and Polite Chat Assistants
These lads have an easy and very friendly interface. Their support has a chat option for texts messaging. The chat support guys are awesome and polite...
Thankful I did not start a business with CWH as my host.
As another reviewer had mentioned, I too had excellent service for many years then one day it was all over. I had been hosting small sites for friends...
and family and I loved the interface from CWH and the one click installs. The bandwidth available to me from the Okanagan was the best of all hosting providers I had tested with the least number of hops.
Then one day a friend informed me he was not receiving emails properly. I tried to login to my CWH account and found I could not, I submitted a ticket and from that point forward I felt like I was chatting with an online scam of some sort as they were "hmmm don't see any issues on our end" then I would reply indicating I had had hosting service with them for years, "ah yes it appears we had a hardware failure and we are attempting to resolve the issue". No problem, right? I mean, stuff happens, let’s work together to rectify the issue because that is what customers expect from a reputable company. They could not recover ANY of the data (half dozen sites some with multiple SQL databases and thousands of emails).
I gave CWH 1 star on each of the options below even though a couple of the items I would list at 4-5 star but the average score was waaaaay too high for this company considering there is absolutely nothing more important when it comes to web hosting than reliability.
Moved from Hostgator ( nothing to do with their service - just annoyed with spam on upsells ) . Same site, different host. Site ran so slow. Tried eve...
ry things support suggested and no change. Gave up and moved to another host ( BlueHost ). Noticeable difference in staff abilities and knowledge. Very happy with my new host.
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