Alexhost – Szakértői és felhasználói értékelések

Csomag neve	Tárhely	CPU	RAM	OS	Ár	Pontszám
1 vCPU (Type A, 2667MHz, 1024MB)	20 GB	1 x 2.6GHz	1 GB		1 240 Ft	4.8	View Plan

Csomag neve	Tárhely	CPU	Ár	Pontszám
Premium Business Email Deal		-	500 Ft	5.0	View Plan
Hostinger Reach		-	620 Ft	5.0	View Plan
Premium	20 GB	-	740 Ft	4.7	View Plan

Csomag neve	Tárhely	CPU	RAM	Ár	Pontszám
Professional Email		-		520 Ft	4.5	View Plan
NVMe 2	50 GB	1 mag	2 GB	650 Ft	4.5	View Plan
Professional Email Plus		-		780 Ft	4.5	View Plan

Csomag neve	Tárhely	CPU	RAM	OS	Ár	Pontszám
Grow		1 mag	15.1 GB		310 Ft	4.7	View Plan
Mail Basic 1		-			340 Ft	4.7	View Plan

Csomag neve	Tárhely	CPU	Ár	Pontszám
BRONZE	30 GB	-	190 Ft	4.8	View Plan
BRONZE PACKAGE	30 GB	-	190 Ft	4.6	View Plan
SILVER PACKAGE	50 GB	-	310 Ft	5.0	View Plan

Pinned review

Vasislii M

ebből az országból: Svédország |

11 May, 2026 | 17:05

3.2

A service that's harder to use than to buy

Writing as an active customer who wanted to use the company's services — but ran into obstacles the service makes no effort to resolve.

1. VPN servers are unavailable, no compensation offered.
I purchased the Starter VPN plan in April 2026. UK, US, and Canada servers are inaccessible when connecting from Russia. I contacted support (Ticket #639549) and, on my own initiative, collected and submitted logs — without being asked. The ticket was closed without a resolution: "The VPN service is not entirely under our control and we are unable to make any adjustments." No compensation was offered for non-functioning features — citing the terms of use.

2. Billing fired against the customer's own settings.
A renewal invoice arrived while my Starter VPN subscription was still active. The Auto Renew option in my account was set to Off. The error was acknowledged and corrected only after I manually contacted support (Ticket #248945).

3. Unsubscribing from the mailing list is impossible — and that's an architectural problem.
There is no unsubscribe button for marketing emails anywhere in the account panel. I contacted support (Ticket #248945). The response: "Unfortunately, we do not currently have such an option." The ticket was forcibly closed. I raised the issue again — the next reply did not address the question, and the ticket was forcibly closed again.

Critical security alerts and marketing emails are sent through the same Mailchimp channel from a promo@ address. If you unsubscribe via the link in the email, you risk missing critical server security notifications. This is not merely an inconvenience — it is an architectural flaw that violates both GDPR and Mailchimp's own terms of service.

The company has been operating since 2008. It is strange to see the absence of a basic unsubscribe mechanism from a provider with that kind of track record.

4. There is nowhere to file a complaint about a staff member.
The complaint form on the website only accepts reports of violations committed by hosting clients. There is no channel for feedback about the conduct of employees acting on behalf of the company. No direct management contacts are available. When I referenced applicable legislation, a staff member replied: "I don't think you should be trying to scare us." There is nowhere to escalate.

Two tickets closed. One out of four issues resolved. An identical review has been published on Trustpilot. No response in 92 hours.

Válasz Change review Segítőkész(0)

Csomag neve	Tárhely	Sávszélesség	OS	Panel	Weboldalak száma	Ár
PROMO Basic Hosting	1 GB	Korlátlan		cPanel	5	280 Ft	Részletek
PROMO Expert Hosting	10 GB	Korlátlan		cPanel	Korlátlan	2 080 Ft	Részletek

Csomag neve	Tárhely	CPU	RAM	Ár
U1	10 GB	1 x 2.4GHz	1.5 GB	1 430 Ft	Részletek
U2	40 GB	2 x 2.4GHz	4 GB	3 560 Ft	Részletek
P4	80 GB	4 x 3.9GHz	8 GB	7 120 Ft	Részletek
R3	80 GB	4 x 4.5GHz	4 GB	12 450 Ft	Részletek

Csomag neve	Tárhely	CPU	RAM	Ár
Intel® Core™ i5-4570 Processor	1000 GB	4 x 3.6GHz	4 GB	13 870 Ft	Részletek
2x Intel® Xeon® E5-2699 v3	1000 GB	36 x 3.6GHz	31.25 GB	52 980 Ft	Részletek
Ryzen™ 9 3950X	1000 GB	16 x 4.7GHz	62.5 GB	70 760 Ft	Részletek
AMD EPYC 7642	4 TB	48 x 3.3GHz	250 GB	177 770 Ft	Részletek

Csomag neve	Ár
Comodo PositiveSSL	4 620 Ft	Részletek
RapidSSL Certificate	5 490 Ft	Részletek
Thawte SSL Web Server with EV	79 710 Ft	Részletek
Comodo PositiveSSL Multi Domain Wildcard	87 020 Ft	Részletek

Csomag neve	Garancia	Ár
PROMO Basic Hosting	0 Ft	280 Ft	Részletek
PROMO Expert Hosting	0 Ft	2 080 Ft	Részletek

Alexhost értékelése

Szakértői és felhasználói vélemények a Alexhost ügyfeleitől:

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