We've been hosting in Gigenet's Chicago location continually since 2008. We've tried other hosting providers, but none are better than Gigenet. We've upgraded servers several times and each time the cost is lower. Uptime is 100% except for planned network upgrades, which they notify of way in advance. Their network speeds are always fast and the dedicated servers are very reliable. They have fast 24/7 response to support tickets and a toll free number to call them in the event of an emergency (we've had a few, not their fault). We've also used their cloud services for a couple projects.